Privacy Policy

Sofindex website is owned by Sofindex, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Sofindex, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Sofindex website.

We use reasonable administrative, technical, and organisational measures to protect the confidentiality and security of personal data.

Personal Information We Collect

When you visit Sofindex, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

Moreover, we might collect the personal data you provide to us (including but not limited to Name, Email, Company Name, Phone Number, Project Details, etc.) during registration or when filling out contact forms to be able to fulfill our service agreements.

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device that often include an anonymous unique identifier
• Log files: Track actions on the Site and collect data including IP address, browser type, ISP, date/time stamps
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site

Why Do We Process Your Data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, company name, phone number, and project details.

You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. For example, you won't be able to receive our communications or contact us directly from the website.

Users who are uncertain about what information is mandatory are welcome to contact us via info@sofindex.com.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process your transactions and manage your requests
• Send you newsletters and promotional materials (with your consent)
• Find and prevent fraud and security issues
• Comply with legal obligations

Your Rights

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed: You have the right to know how your data is being used
• The right of access: You have the right to request copies of your personal data
• The right to rectification: You have the right to request correction of inaccurate data
• The right to erasure: You have the right to request deletion of your data
• The right to restrict processing: You have the right to request limitation of data processing
• The right to data portability: You have the right to transfer your data to another service
• The right to object: You have the right to object to processing of your data
• Rights in relation to automated decision-making and profiling: Protection from automated decisions

If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request our services), or otherwise to pursue our legitimate business interests. Additionally, please note that your information might be transferred outside of Europe, including to the United Kingdom and the United States.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Links to Other Websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody.

However, no Internet or wireless transmission is completely secure. We work to protect personal information, but cannot ensure the absolute security of data sent to our website.

Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Track visitors across websites to display relevant ads

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to:

• Protect our rights and safety
• Protect your safety or the safety of others
• Investigate fraud or illegal activities
• Respond to a government request
• Comply with legal obligations

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@sofindex.com.